On Site Support schedule

Meet a Pleo Family Peer Supporter on-site in your community for one-on-one support, at one of our partner mental health agencies, community service organizations and hospitals. Virtual appointments available.

Pleo Family Peer Supporters are on-site at:

Ottawa – Youth Services Bureau of Ottawa (YSB)
1355 Bank Street, Suite 300, Ottawa, K1H 8K7
Bilingual Family Peer Supporter on-site Tuesdays from 12pm to 4:30pm.


Cornwall – Cornwall Community Hospital – Community Addiction and Mental Health Centre 
850 McConnell Avenue, Cornwall, K6H 4M3
Bilingual Family Peer Supporter on-site Thursdays from 1pm to 4pm.


Embrun – Valoris for Children and Adults of Prescott-Russell
8 Valoris Street, Embrun, K4R 1E5
Bilingual Family Peer Supporter available by appointment (virtual).

Please contact Diane at diane@pleo.on.ca


Pembroke – Pembroke Regional Hospital
705 Mackay Street, Pembroke, K8A 1G8
Family Peer Supporter available by appointment.

Please contact Bonnie at bonnie@pleo.on.ca


Rockland – Valoris for Children and Adults of Prescott-Russell
860 Caron Street, Unit 1, Rockland, K4K 1H1
Bilingual Family Peer Supporter available by appointment (virtual/phone).

Please contact Diane at diane@pleo.on.ca


Cornwall and SDG Youth Wellness Hub
212 Pitt Street, Cornwall, K6J 3P6
Bilingual Family Peer Supporter available by appointment (virtual/phone) on Thursday July 2 and Thursday July 16, from 1pm to 4 pm.

Please contact Diane at diane@pleo.on.ca


Rockland and PR Youth Wellness Hub
1517 Laurier Street, Rockland, K4K 1C8
Bilingual Family Peer Supporter available by appointment (virtual/phone) on Monday July 27, from 4pm to 7 pm.

Please contact Diane at diane@pleo.on.ca 

Parents' Helpline

You can talk to a Pleo Family Peer Supporter by calling our free and confidential Parents’ Helpline, for parents and caregivers of children, youth, and young adults (ages 0-25) who are facing mental health or addiction challenges, toll-free at 1.855.775.7005 or local at: 613.321.3211 (Ottawa). The Helpline is staffed Monday to Friday, from 9 am to 7pm EST. Find support and guidance and talk to someone who understands, get help navigating the mental health system and education system for your child, learn strategies to cope with life’s stressors, develop skills to advocate for your child and family’s needs, and get help finding free resources in your own community for your child and family. 

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All of Pleo’s services are free to join and funded by our funders, donors and sponsors.

Please note – In addition to our on-site mobile one-on-one support, we have bilingual Family Peer Supporters available by virtual appointment at:

Embrun – Valoris for Children and Adults of Prescott-Russell (8 Valoris Street, Embrun)
Rockland – Valoris for Children and Adults of Prescott-Russell (860 Caron Street, Unit #1, Rockland)
Cornwall and SDG Youth Wellness Hub (212 Pitt Street, Cornwall)
Rockland and PR Youth Wellness Hub (1517 Laurier Street, Rockland)

If you are interested in booking a virtual appointment at any of the above, please contact Chantal, Team Lead of Support Groups, at chantal@pleo.on.ca

Pleo July Calendar / Calendrier de juillet de Pleo

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
June 28, 2026
June 29, 2026(1 event)
June 30, 2026(2 events)
July 1, 2026(1 event)
July 2, 2026(5 events)
July 3, 2026(1 event)
July 4, 2026
July 5, 2026
July 6, 2026(1 event)
July 7, 2026(3 events)
July 8, 2026(1 event)
July 9, 2026(3 events)
July 10, 2026(1 event)
July 11, 2026
July 12, 2026
July 13, 2026(2 events)
July 14, 2026(2 events)
July 15, 2026(2 events)
July 16, 2026(5 events)
July 17, 2026(1 event)
July 18, 2026
July 19, 2026
July 20, 2026(1 event)
July 21, 2026(2 events)
July 22, 2026(1 event)
July 23, 2026(3 events)
July 24, 2026(1 event)
July 25, 2026
July 26, 2026
July 27, 2026(3 events)
July 28, 2026(2 events)
July 29, 2026(1 event)
July 30, 2026(4 events)
July 31, 2026(1 event)
August 1, 2026

Pleo July Calendar / Calendrier de juillet de Pleo

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
June 28, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


June 29, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


June 30, 2026

Onsite Youth Services Bureau of Ottawa (YSB), 12:00pm-4:30pm / Sur place le Bureau des services à la jeunesse d’Ottawa (BSJ), 12 h à 16 h 30


June 30, 2026

Our office is closed for Canada Day / Notre bureau est fermé à l’occasion de la fête du Canada

July 1, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 2, 2026

Onsite Cornwall & SDG Youth Wellness Hub (Cornwall), 1pm-4pm / Sur place Carrefour bien-être pour les jeunes de Cornwall et SDG (Cornwall), 13h-16h


July 2, 2026

Onsite Cornwall Community Hospital - Community Addiction and Mental Health Centre, 1pm-4pm / Sur place L’Hôpital communautaire de Cornwall – Centre communautaire de santé mentale et de dépendances, 13h-16h


July 2, 2026

In Person Caregiver Support Group (parents/caregivers of youth and young adults ages 16-25) - Ottawa, 6:30pm-8:00pm


July 2, 2026

Virtual SMART Recovery Family and Friends Support Group (for family and friends) - Zoom, 7pm-8:30pm / Groupe de soutien virtuel SMART Recovery pour les familles et les ami·e·s – Zoom, de 19 h à 20 h 30


July 2, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 3, 2026

July 4, 2026
July 5, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 6, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 7, 2026

Onsite Youth Services Bureau of Ottawa (YSB), 12:00pm-4:30pm / Sur place le Bureau des services à la jeunesse d’Ottawa (BSJ), 12 h à 16 h 30


July 7, 2026

In Person Renfrew County Parent Support Group (for parents/caregivers of children ages 12-25) - Renfrew, 6:30-8pm / Groupe de soutien aux parents du comté de Renfrew en personne (pour les parents/aidant(e)s d'enfants de 12-25 ans) - Renfrew, 18h30-20h


July 7, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 8, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 9, 2026

Onsite Cornwall Community Hospital - Community Addiction and Mental Health Centre, 1pm-4pm / Sur place L’Hôpital communautaire de Cornwall – Centre communautaire de santé mentale et de dépendances, 13h-16h


July 9, 2026

Virtual SMART Recovery Family and Friends Support Group (for family and friends) - Zoom, 7pm-8:30pm / Groupe de soutien virtuel SMART Recovery pour les familles et les ami·e·s – Zoom, de 19 h à 20 h 30


July 9, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 10, 2026

July 11, 2026
July 12, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 13, 2026

Virtual French SMART Recovery Family and Friends Support Group (for family and friends) - Zoom, 6:30pm-8:00pm / Groupe de soutien virtuel SMART Recovery pour les familles et les ami·e·s (en français) – Zoom, de 18 h 30 à 20 h 00


July 13, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 14, 2026

Onsite Youth Services Bureau of Ottawa (YSB), 12:00pm-4:30pm / Sur place le Bureau des services à la jeunesse d’Ottawa (BSJ), 12 h à 16 h 30


July 14, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 15, 2026

Virtual Parent Support Group (for parents/caregivers of children ages 13-25) - Zoom, 6:30-8pm / Groupe de soutien virtuel aux parents (pour les parents/aidant(e)s d'enfants de 13-25 ans) - Zoom, 18h30-20h


July 15, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 16, 2026

Onsite Cornwall & SDG Youth Wellness Hub (Cornwall), 1pm-4pm / Sur place Carrefour bien-être pour les jeunes de Cornwall et SDG (Cornwall), 13h-16h


July 16, 2026

Onsite Cornwall Community Hospital - Community Addiction and Mental Health Centre, 1pm-4pm / Sur place L’Hôpital communautaire de Cornwall – Centre communautaire de santé mentale et de dépendances, 13h-16h


July 16, 2026

In Person Manotick and Area Parent Support Group (parents/caregivers of children ages 0-25) - Manotick, 6:30-8pm / Groupe de soutien aux parents de Manotick et ses environs en personne (parents/aidant(e)s d'enfants de 0-25 ans) - Manotick, 18h30-20h


July 16, 2026

Virtual SMART Recovery Family and Friends Support Group (for family and friends) - Zoom, 7pm-8:30pm / Groupe de soutien virtuel SMART Recovery pour les familles et les ami·e·s – Zoom, de 19 h à 20 h 30


July 16, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 17, 2026

July 18, 2026
July 19, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 20, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 21, 2026

Onsite Youth Services Bureau of Ottawa (YSB), 12:00pm-4:30pm / Sur place le Bureau des services à la jeunesse d’Ottawa (BSJ), 12 h à 16 h 30


July 21, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 22, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 23, 2026

Onsite Cornwall Community Hospital - Community Addiction and Mental Health Centre, 1pm-4pm / Sur place L’Hôpital communautaire de Cornwall – Centre communautaire de santé mentale et de dépendances, 13h-16h


July 23, 2026

Virtual SMART Recovery Family and Friends Support Group (for family and friends) - Zoom, 7pm-8:30pm / Groupe de soutien virtuel SMART Recovery pour les familles et les ami·e·s – Zoom, de 19 h à 20 h 30


July 23, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 24, 2026

July 25, 2026
July 26, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 27, 2026

Onsite Rockland and PR Youth Wellness Hub, Rockland, 4pm-7pm / Sur place Carrefour bien-être pour les jeunes Rockland et Prescott-Russell, Rockland, 16h-19h


July 27, 2026

In Person Rural Ottawa Parent Support Group (parents/caregivers of children ages 13-25) - Richmond, 6:30-8pm / Groupe de soutien aux parents de région rural d'Ottawa en personne (parents/aidant(e)s d'enfants de 13-25 ans) - Richmond, 18h30 à 20h


July 27, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 28, 2026

Onsite Youth Services Bureau of Ottawa (YSB), 12:00pm-4:30pm / Sur place le Bureau des services à la jeunesse d’Ottawa (BSJ), 12 h à 16 h 30


July 28, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 29, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 30, 2026

Onsite Cornwall Community Hospital - Community Addiction and Mental Health Centre, 1pm-4pm / Sur place L’Hôpital communautaire de Cornwall – Centre communautaire de santé mentale et de dépendances, 13h-16h


July 30, 2026

Caregiver Neurodevelopmental Virtual Support Group - Zoom, 6:30pm–8:00pm / Groupe de soutien virtuel en neurodéveloppement pour personnes aidantes - Zoom, 18 h 30 à 20 h


July 30, 2026

Virtual SMART Recovery Family and Friends Support Group (for family and friends) - Zoom, 7pm-8:30pm / Groupe de soutien virtuel SMART Recovery pour les familles et les ami·e·s – Zoom, de 19 h à 20 h 30


July 30, 2026

Parents' Helpline, 9am-7pm / Ligne d'aide aux parents, 9h-19h


July 31, 2026

August 1, 2026

Just knowing you guys are there on the phone every day makes me feel stronger.

Ottawa Parent