Support for Parents & Caregivers Navigating Children’s Mental Health Challenges
We provide Family Peer Support through integrated services specifically designed to support parents and caregivers when, where, and how they need it, and to work together so that parents can move seamlessly between them.
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We help parents and caregivers of children facing mental health challenges find their way forward.
Through integrated Family Peer Support services, we connect parents and caregivers of children and youth up to age 25 with experienced supporters who truly understand mental health challenges. Our flexible approach helps families access the right support at the right time, making it easier to move between services in communities across Eastern Ontario.
It’s easy to work with us
How we can help
- Understanding your child’s concerning symptoms or diagnosis
- Finding resources and support for your child and family
- Navigating services for your child at home, in the community, and at school
- Providing support and strategies for coping with life’s stressors
- Sharing skills to effectively advocate for your child and family’s needs
- Providing non-judgemental, understanding support for you as a parent
Pleo Support Services
Parents Helpline
Available Monday–Friday, 9am–7pm EST. Parents or caregivers of children up to age 25 can call anytime, as often as needed—no waitlist, no fee, no paperwork, just immediate support.
In Person Support Groups
Confidential, judgment-free spaces where small groups of parents and caregivers connect and support each other. Led by Family Peer Supporters who share lived experience, resources, and guidance.
One-on-One Support
Need more intensive support? Our One-on-One support connects parents and caregivers with Family Peer Supporters in your community for one-on-one meetings, typically over 8 weeks.
On-Site Support
We are also on-site at several locations across the region, working closely with our partners to ensure your whole family is supported.
Virtual Support Groups
Connecting parents and caregivers online in a safe, confidential space to share experiences, gain support, and learn practical tools from peers with lived experience.
Navigation and Advocacy Help
We help parents and caregivers find and access services, understand systems, and manage challenges like school issues, medication, safety, housing, and boundaries.
Call or Refer Today
If you are a parent or caregiver, call 613.321.3211 or 855.775.7005 to speak with a Family Peer Supporter or have us call you by completing a self-referral form.
If you are a service provider call 613.321.3211 or 855.775.7005 to make a referral by phone with a Family Peer Supporter, or complete our online referral form.
Thanks to the support of our funders, all our services are provided free of charge. Parents and primary caregivers do not need a referral to access our services. We also welcome referrals from professionals working with a family so that we can make that initial contact; all that is required is confirmation that the parent or caregiver consents to sharing their contact information.
Don’t Take Our Word For It:
Parents who connect with PLEO often share that having someone who truly understands their journey makes all the difference. Through compassionate peer support, families feel less alone, more confident navigating services, and better equipped to support their child’s mental health.
Pleo Events & Webinars
Pleo’s Prepared & Positive Parent/Caregiver Conference 2026
Pleo invites you to join us on April 18 for Prepared & Positive, a community event designed to support parents, caregivers, families, and their children and youth. Hosted by Pleo, this free community event will bring together experts, parents, caregivers, and...
Pleo and The Royal’s Caregiver Support Group
When your child, youth, or young adult is struggling, you don’t have to be alone. This free peer support group is for parents and caregivers supporting youth and young adults (ages 16–25) navigating mental health challenges. Co-facilitated by a Pleo Family Peer...
Pleo’s Family/Caregiver Advisory Committee: Call For Members
Pleo is a family-led, non-profit organization supporting parents and caregivers of children, youth, and young adults (up to age 25) facing mental health or addiction challenges in Eastern Ontario. We are looking for parents, caregivers, and family members with lived...
All of PLEO’s services are free, thanks to our funders, donors, and sponsors.
Parents and caregivers can access peer-led groups, one-on-one support, and a confidential helpline, with a full schedule of upcoming programs and events available on our monthly calendar.
